Protect Your Originals
To preserve the condition of your master copies, we make copies for transcription purposes only. All of our transcribers sign confidentiality agreements with us not to divulge any information deemed through transcription with us, and if necessary, we can sign a separate one with you. We fully understand the sensitivity of your material and assure you that it will not be released to any third party.
Chromolume Transcription provides accurate transcription and we guarantee 98% (or better) accuracy (based on quality of audio). Your project is performed by a highly skilled and stellar pool of transcriptionists, who are all located within the US and Canada. We NEVER outsource your work. Our transcriptionists are top-of-the-line, and all work is proofread prior to returning the work to you. Our service representatives are here for you 24/7 and will provide you with friendly, helpful, quick, and courteous communication.
We guarantee our work!
Chromolume Transcription guarantees and offers:
- 100% confidentiality
- A minimum of 98% accuracy
- US-based – NO outsourcing!
- Secure and easy FTP Transfers
- No extra charge for time codes (unless excessive)
- No extra charge for difficult audio
- Base rates for up to 3 speakers
- Any type of media (other than digital, such as CDs, DVDs, tapes, etc.) converted at no charge
- Video transcription at no extra charge
- We follow HIPAA guidelines
- Ability to provide references
- Court certifications available
- Timely, friendly, and courteous communication